Service Center Manager

  Chinthana GSM (PVT) Ltd,

0772 100 030

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Chinthana GSM (PVT) Ltd, a leading mobile phone store in Sri Lanka is looking for Service Center Manager

# 𝐏𝐎𝐒𝐈𝐓𝐈𝐎𝐍 : Service Center Manager

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# 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 :

* Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.

* Delegating and directing service tasks, monitoring the progress of current projects.

* Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.

* Monitoring department issues and client complaints to create methods to lessen recurring issues.

* Maintaining strong relationships with manufacturers, dealers, and sales representatives.

# 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒 :

* A bachelor’s degree in business, administration, or related field.

* Previous service center management experience may be advantageous.

* Strong industry knowledge.

* Excellent leadership, communication, sales, and customer service skills.

* Computer literacy and good organizational skills.

* Problem-solving skills.

* The ability to work under pressure and handle stress.

# 𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒 :

with an attractive salary.

# 𝐇𝐎𝐖 𝐓𝐎 𝐀𝐏𝐏𝐋𝐘 :

Call us for Information: 0772 100 030

Email your CV to: chinthanagsm@gmail.com